Refund Policy

At Caroa, customer satisfaction is our priority.

Refunds or replacements are available for damaged, defective, or incorrect items.

All refund requests must be submitted within 7 days of delivery.

Items must be unused and in their original packaging to qualify for a refund.

Refunds are processed to the original payment method after approval.

Shipping fees are non-refundable unless the error was on our part.

For support, contact us with your order number and clear photos of the issue.